Abhishek Kumar
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Activity overview
Latest activity by Abhishek Kumar-
Abhishek Kumar created an article,
Help Center article with table
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Abhishek Kumar created an article,
Help Center article with video
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Abhishek Kumar created an article,
Article Formatting Components
Note: Lorem Ipsum has been the industry's standard dummy text ever since the 1500s. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore mag...
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Abhishek Kumar commented,
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center.
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Abhishek Kumar commented,
You can add a topic like this one in your community. End users can add feature requests and describe their use cases.
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Abhishek Kumar created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...
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Abhishek Kumar created an article,
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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Abhishek Kumar created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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Abhishek Kumar created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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Abhishek Kumar created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...